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Privacy Policy

Last updated: 18 January 2016

This privacy policy (“Privacy Policy”) is designed to help you understand how BiteUnite (“we”, “BiteUnite”, “us”) collects, uses and shares information that we or our third-party partners may collect from you when you access our website or our mobile apps.

For the purposes of the Privacy Policy, we will call our website, apps and all corresponding support and interactions with you the “BiteUnite Service”. By using the BiteUnite Service, you agree to the terms of this Privacy Policy.

1. What Information may BiteUnite collect?

We may receive and store Personal Information, Financial Information and/or Non-Personal Information (collectively “Information”) that you provide when you interact with BiteUnite.

  • “Financial Information” is information relating to payments and billing (e.g., name, account information, billing address, payment processing data).
  • “Non-Personal Information” is information about a user, but by itself does not identify a specific individual (e.g. demographic information, usage data, device hardware and software data, broad geographic location, and download history).
  • “Personal Information” is information that specifically identifies an individual (e.g. name, mailing address, GPS location, email address or phone number).

2. How does BiteUnite collect Information?

We collect Information through your use of the BiteUnite Service, when you connect to partner service providers, and communication with us. Here are a few examples of when we may collect Information:

  • When you contact us by phone, email, our contact page or other means.
  • When you create an account on the BiteUnite Service.
  • When you purchase products or services in or through the BiteUnite Service.
  • When you connect the BiteUnite Service to third-party services and networks such as Facebook, Twitter, Instagram, Pinterest, Tumblr, and YouTube.
  • When you sign in to the BiteUnite Service using an Open ID provider (such as Facebook Connect or Twitter) that authenticates your identity and provide, you with the option to share certain Personal Information with BiteUnite, such as your name and email address. Services like Facebook Connect give you the option to post information about your activities on the BiteUnite Service to your profile page to share with others within your network.
  • When you interact with our third party service providers.

3. Will BiteUnite ask my permission before collecting Information?

We will only collect Personal Information and Financial Information about you when you volunteer it, opt-in or decline to opt-out of collection. Keep in mind that BiteUnite Service may be unavailable if you choose not to share certain Information.

By using the BiteUnite Service, you are consenting to BiteUnite collecting Non-Personal Information without any further permission or notification. BiteUnite may collect Non-Personal Information directly from you, through our third-party service providers, or automatically through tools including, but not limited to, cookies, web beacons, and analytics programs embedded within the BiteUnite Service.

The BiteUnite Service may contain links to other sites that are not owned or controlled by BiteUnite. Please be aware that we have no control over these sites are not responsible for the privacy practices of such other sites. This Privacy Policy applies only to information collected by the BiteUnite Service.

4. How does BiteUnite protect my Information?

BiteUnite follows generally accepted industry standards to protect against unauthorized access or disclosure. For BiteUnite, this includes, but is not limited to, ensuring that all Personal Information and Financial Information is collected via encrypted connection (using secure socket layer technology, “SSL”) and is disclosed only on a “need to know” basis. That said, we cannot guarantee absolute security of Information because no method of transmission over the Internet or electronic storage is 100% secure. And while the collection and use of Information by third-party is not covered by this Privacy Policy, we do take commercially reasonable measures to ensure our third-party partners comply with the terms of this Privacy Policy, but we are not responsible and liable for any actions of any third parties that may receive any of such information.

5. What does/may BiteUnite do with my Information?

The primary reasons we collect Information are to provide the BiteUnite Service, improve our service offerings and communicate with you regarding your use of the BiteUnite Service. As a general matter, we do not sell, and typically will not disclose, your Personal Information to third parties without your consent. Here are a few examples of what we do with Information:

  • We may use your Information in conjunction with monitoring system performance, analyzing internal business systems, improving the BiteUnite Service, fulfilling requests for additional products and conducting research.
  • We may use your Personal Information to contact you about the BiteUnite Service, including promotions and events. You can opt out of receiving promotional emails by following the instructions in the relevant correspondence. Once we have processed your opt-out request, we will not send you further correspondence unless you later opt back in. That said, we reserve the right to contact you with respect to important information, notices or changes relating to the BiteUnite Service.
  • We may use Information to integrate social media features and tools, such as the Facebook “Like” button, or the YouTube “share this” button. These features may collect information on your IP address and viewing history, and may set a cookie to enable the feature to function properly. Social media features and tools are either hosted by a third party or hosted directly on the BiteUnite Service. Your interactions with these integrated social media features and tools are governed by the privacy policy of the company providing the social media feature.
  • We may use Information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of Our Terms of Use or as otherwise required by law.

6. Under what circumstances will BiteUnite disclose my Information to third parties?

BiteUnite reserves the right to disclose Non-Personal Information at its discretion and without limitation. However, we will not disclose your Personal Information or Financial Information except in the following circumstances:

  • We may share Information in relation to any of the situations listed in Section 5 above.
  • Third-Party Service Providers. We may use third-party companies and individuals to perform functions on our behalf. Examples include fulfilling orders, processing payments, hosting, data storage, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We will provide such entities with access to Information needed to perform their functions, but will take measures to ensure that they may not use it for other purposes.
  • Legal. We may disclose Information to respond to subpoenas, court orders and other legal process,and to establish/exercise our legal rights. We may also disclose your Information to defend against legal claims when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers.We may reorganize as a business entity, acquire entities, subsidiaries, or business units, or enter into joint ventures with third parties. In any of these types of transactions, any information you provide may be one of the transferred business assets. In the event that we are acquired, our assets are acquired, or we merge with a third party, your information will likely be a transferred assets. We reserve the right to transfer any information collected from you in the case of any such event.
  • With Your Consent. There may be additional instances where you or BiteUnite may wish to allow disclosure of Personal Information and Financial Information about you. We may make such disclosures with you consent.

7. Where is my Information being stored?

The BiteUnite Service is hosted in Hong Kong, S.A.R. If you are accessing the BiteUnite Service from the EU, US, Canada, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from the laws of Hong Kong S.A.R., then please note that you are transferring your personal data to Hong Kong S.A.R. which does not have the same data protection laws as other regions.

8. Does BiteUnite ever update the Privacy Policy?

We may update the Privacy Policy to reflect changes to our information privacy practices. If we make any material changes we will add a notice regarding the change on our website www.biteunite.com prior to the change becoming effective. We may also email you. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Will BiteUnite use our information for marketing purpose?

We intend to use your Information in direct marketing but we will require your consent (which includes an indication of no objection) for that purpose. Please note that:

  1. the name, contact details, products and services portfolio information, transaction pattern and behaviour, and demographic data of you held by us from time to time may be used by us in direct marketing;
  2. purposes where we will provide you with our latest offer of discounts and promotion deals and advertisements promoting the products and services of our business partners;
  3. the above services, products and subject may be provided or solicited by our business partners and/or any member of BiteUnite’s Group, third party financial institutions, insurers, securities, commodities and investment services providers.

If you do not wish us to use or provide to other persons his/her data for use in direct marketing as described above, you may exercise your right by notifying us or ticking the box indicating objection to receive direct marketing materials on www.biteunite.com. Or at any time, you may contact our Data Protection Officer at info@biteunite.com with your registered email address and nickname and your request to stop receiving the above information. We reassure you that we will safeguard your personal data in accordance with the law and the said data will only be used by us and for the services set out above.

10. What is the governing laws of this Privacy Policy?

The Privacy Policy is governed by the laws of Hong Kong S.A.R. Any disputes arising out of or in connection to the Privacy Policy will be submitted to the non-exclusive jurisdiction of the courts in Hong Kong.

11. Contact us

If you have questions regarding how we protect your information or this Privacy Policy, please contact us at:

ATTN: Privacy Policy Issues
TEL:+852 2366 3231

BiteUnite Limited
G/F, 15 Lung On Street, Wanchai, Hong Kong

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